All case studies
client
E-commerce AI

Simbago

Online store running on 1 warehouse worker + AI. Order processing, inventory management, supplier communication, and customer support - all automated.

1 employee
$8k/mo
Full ops replaced
E-commerce / RetailUSAsimbago.app ->
// automation architecture
WooCommercetrigger
Makeorchestration
OpenAI GPT-4ointelligence
Google Sheetsdelivery
24/7, no humans
// The problem

The owner was running a growing online store with a single warehouse worker. Every order had to be manually entered, supplier messages answered by hand, and customer service ran entirely through one person. As orders grew, the team couldn't scale without hiring - which would double costs.

// What we built

We automated the full operations layer. Orders from WooCommerce flow into a central system, get picked and confirmed automatically, supplier reorder triggers fire when stock hits thresholds, and a customer-facing chatbot handles 80% of support queries without human intervention. The warehouse worker now handles physical work only.

// Results
011 employee runs what would normally require 3-4
02$8,000/month revenue with minimal overhead
03Order processing time: 40 min → under 3 min
0480% of customer queries handled by AI
05Supplier reorders automated - zero stockouts since launch

Before, I spent evenings doing what the system does in seconds now. I didn't hire anyone - I automated it.

Simbago owner - Founder
// Tech stack
MakeWooCommerceOpenAI GPT-4oZapierGoogle SheetsTelegram Bot
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