BSM

BSM was managing 8-12 active construction projects simultaneously with zero shared infrastructure. Project status lived in individual manager heads or personal spreadsheets. Procurement was done via phone calls with no tracking - materials were ordered twice or missed entirely. Contractor timesheets were submitted on paper and manually entered. Client communications had no history. Financial reporting required a week of manual aggregation at month-end. Leadership was flying blind.

We designed and built a full-stack ERP + CRM platform tailored to the construction workflow. The ERP covers the complete project lifecycle: phases, milestones, task assignments, contractor timesheets (submitted via Telegram bot, auto-logged to the system), material procurement with approval thresholds, budget tracking per phase, and automated invoice generation triggered by milestone sign-off. The CRM module handles the full client pipeline - lead capture, proposal tracking, contract management, client communication history, and handover documentation. Claude processes daily project data to generate executive summary reports highlighting delays, budget overruns, and procurement risks before they become problems. The whole platform is live on a custom Next.js frontend backed by PostgreSQL, with n8n handling all workflow automation.